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Vivid Clear Rx

Prescription Mail Order

Vivid Clear Rx members can experience the convenience of mail order pharmacy, powered by our partners at Hy-Vee Pharmacy.

Transfer your current prescriptions and have your medication mailed to your home.

We understand that you can't always make it to the pharmacy. That's why we partnered with Hy-Vee to offer a full service mail order pharmacy solution tailored to your needs. Simply transfer your prescription to Hy-Vee mail order and receive your medication in just 3-5 business days. Then, create an account for full control over your prescription management all from the convenience of your own home.

How it Works

Getting started is easy.

  • Transfer your existing prescriptions to Hy-Vee Mail Order Pharmacy or ask your doctor to prescribe new medications to Hy-Vee Mail Order Pharmacy.
  • Verify prescription and payment details with a Hy-Vee Mail Order Pharmacy staff member.
  • Receive your prescriptions by mail in 3-5 business days.

Create Your Account

  • Find the Rx number on your prescription from Hy-Vee Mail Order.
  • Enter the Rx number and your personal information on the account creation web form.
  • Enter your email and create a password to finish creating your account.
  • Seamlessly manage your prescriptions from your Hy-Vee Pharmacy account.

It’s Your Health, Simplified.

Discover the benefits of mail order pharmacy services.

Reliable Delivery

Rest easy knowing your medications will be delivered securely and on time. Dependable delivery, every time.

Personalized Care 

Tailored services for you from our dedicated team, committed to your well-being. Your health is our priority.

Prescription Management

Receive real time updates for your orders, refill prescriptions, and manage your account online.

Cost Savings

Mail order prescriptions are typically more cost effective, especially when you fill in 90-day supplies.

Powered by Hy-Vee Pharmacy

Where Convenience Meets Care.

Hy-Vee Pharmacy began in 1969 with a commitment to making patient’s lives easier, healthier and happier. With more than 275 Hy-Vee Pharmacy locations and a state-of-the-art mail order facility, Hy-Vee Pharmacy makes it easy for patients to access reliable and affordable care. Learn more about Hy-Vee Pharmacy.

Your home for clear intentions and clear savings.

Frequently Asked Questions

  • Prescription mail order delivery is free to Vivid Clear Rx members for eligible prescription drug orders. Out of pocket prescription costs may apply.

  • Most prescriptions are available for mail order delivery. However, some prescriptions such as controlled substances and temperature-controlled medications may not be eligible for this service. For more details please email [email protected] or call 866-794-9833.

  • Most orders should arrive in the mail within 3-5 business days after the order has been placed.

  • Prescriptions can be mailed to 48 states, excluding CA & AL.

  • No. Prescription medications cannot be returned for refund once the item has been dispensed or has been mailed. Please reach out with concerns regarding your prescription at [email protected] or 866-794-9833.

  • Click here for account troubleshooting tips.

  • Please email us at [email protected], or call 866-794-9833 with additional questions.